My Smartboard is acting up, or I need a license key

Make sure that the monitor cable is firmly connected on both the laptop and the Smartboard. A loose cable here will cause image problems of all sorts.

Make sure the USB cable is connected from the laptop to the Smartboard (otherwise touch will NOT work).

Current SMART software license key (Oct 17,2018): NC-2ACSG-AWDWJ-B54UI-SNBSA-AAC